Support & aftercare

Support After Your Tracking Setup

A reply within 1–2 hours, a full tracking setup report in PDF and 7 days of free support after every tracking setup. After that, Tracking Care or hourly help keeps your data right.

Support & aftercare

What you get after delivery

Delivery is not the end of the project. You get a fast reply, a full written report and a free fix window, and you always know what happens next.

Handover

A full tracking setup report, in PDF

No guessing what was done. The report lists your accounts, every event, where it is sent and how it was tested, so your team or any future developer can pick it up.

See a real sample report (PDF)

Reply in 1–2 hours

Message me on WhatsApp, email or Messenger and you get an answer the same day, usually within an hour or two.

7 days free support

Tracking setup is a one-time project. If anything I set up has a problem in the 7 days after setup, I fix it free.

Full setup report (PDF)

You get a complete report of your tracking, so you and your team always know what is set up and where.

  1. 1Day 0

    Setup goes live

    Every event is tested in GTM Preview, GA4 DebugView and each ad platform before handover.

  2. 2Handover

    Full report (PDF)

    What was set up, where each event is sent and how it was tested, in one document you keep.

  3. 3Day 1–7

    Free support

    Anything I set up that stops working or sends wrong data is fixed free. Questions are answered too.

  4. 4After day 7

    Care or hourly

    Tracking Care at $129 a month keeps it checked. Or pay $40 an hour for one-off fixes.

Fixed free in the first 7 days

  • An event I set up stops firing
  • Missing or duplicate conversions
  • Wrong value, currency or order ID
  • Questions about your report or setup

Quoted separately

  • New events, pages or ad platforms
  • A new theme, site rebuild or checkout change
  • Ad campaign changes and new strategy
After day 7

Tracking Care $129/month

  • Monthly health check of GA4, GTM, Google Ads and Meta
  • Fixes for anything that broke (up to 2 hours a month)
  • Alerts when conversions suddenly drop

Or one-off fixes at $40/hour

Ask on WhatsApp
Sample report

See a real handover report

This is the actual report from the Glitter KW tracking setup, with container IDs and account details blurred. Every tracking client gets one like it.

FAQ

Support questions

How fast do you reply?

I reply within 1–2 hours on WhatsApp, email or Messenger.

What does the 7 days of free support cover?

Tracking setup is a one-time project. For 7 days after setup, if anything I set up stops working or sends wrong data, I fix it free and answer your questions about the setup.

What is in the handover report?

A full tracking setup report in PDF: the accounts used, every event and where it is sent, the GTM tags and triggers, and how everything was tested.

What happens after the 7 days?

You can choose the Tracking Care plan at $129 a month, which includes a monthly health check and fixes, or pay $40 an hour for one-off fixes with a time estimate first.

Is a new feature covered by free support?

Free support covers what I set up. New events, new ad platforms, a new theme or a site rebuild are new work, and I send a fixed quote first.

Ready to fix your tracking and scale your ads?

Get a free audit of your tracking and ad account. Usually replies within 1–2 hours.